Seller FAQs

Have a look through our FAQs below and apply to sell with us by clicking below.

I am not a UK-based business, can I still join?

Not currently. However, as continues to grow we plan to expand our Partner community to include international sellers. If you would like to be notified when applications from international businesses are open, please register your interest here.

Why haven't I had a response to my application?

We may not have all the information we need to process your application. Have you:

  • Sent images of your products either through your website, a photo sharing website or as attachments to the email you will have received on application?

  • Waited at least 7 days since you sent us your product photography?

  • Ensured that your email spam and junk filters recognise as a safe contact so you can receive our email response?

Please make sure you have completed all these steps. If you have done all of these, please get in touch so that we can further your application.

If I fill in the application form to sell online with, am I obligated to join?

Not at all; completing the form gives us the opportunity to hear more about your business and to give you the appropriate information about working with us.

Do I have to pay an annual membership renewal fee or listing fees?

No, we have a one-off joining fee to sell with us, and no charges to list products.

Can you review my application without photographs of my products?
No, you will need to provide images of the products you would like to sell, either by giving us a website address where your photographs can be found, this can be a link to an online photo sharing application such as Flickr (other applications are available).

Do I need professional images of my products to be accepted?
No. Please bear in mind, however, that we find clear, well-lit photography maximises sales for our Partners. In our experience, images of products on mannequins or with black backgrounds do not work as well.

What if I have applied before?

If you have new products or updated photography, please do get back in touch with us. There is no need to fill in the application form again as we will have your details on record.

Do I fill in the application form if I want to be part of your affiliate scheme?

No, click here and use this form instead.